Care & Repair

Now you’ve got your cricket bat, it’s crucial that you ensure it’s properly prepared before use. Watch our video below on how to prepare your bat, and further down the page all the information you might need when it comes to getting a repair.



How to knock-in and oil your cricket bat.

Watch our video to find out how to knock-in and oil your new Gray-Nicolls cricket bat, ready for use in a match.


Hit the edge and toe of the bat with glancing blows

Hit the face with strong, striking blows

Do not hit directly on the splice, edges or back of the bat

Knock-in for between 1 – 4 hours

Knocking-in is complete when you are not noticing any indentation from bat mallet

Does my bat need oiling?

If your bat comes with an Extratec Sheet on the face, it has already had a light coat of oil, and will not need any more applying until you change the sheet. 

If your bat comes with a clean finish e.g. no protective face, then we recommend adding a light coat of oil to the face of the bat.


Caring for your bat

Looking after your bat is important. Bats should be regularly oiled. If your bat hasn’t been knocked-in then it’s worth investing in a bat mallet and undertaking this before you play.


Bat repairs & resoration overview

Our dedicated bat makers perform some amazing work keeping pro’s favoured bats performing for as long as possible.

You can have your bat worked on here at our Robertsbridge factory too, benefiting from the same expertise as top international players.

Whether you need a handle replacing, some cracks sealing, a general clean up, the weight adjusting, the shape and fittings customising, or some preparation work applied, the GN Bat Service Wizard is the place to start.

You’ll be able to select the service to match your needs with clear information on the process, different options and prices

How does it work?

Once received our team will carefully assess your bat and review your requests/preferences before passing the bat onto our bat makers, taking the opportunity to liaise with you if any further details are required.

Applying the same skills, techniques and attention to detail as when your bat was first made, our bat makers here in our Robertsbridge factory will carefully apply the necessary work, which for all blade repair, refurbishment and adjustment services will include cleaning and redressing the blade with your choice of grips, labels and protective fittings.

Services typically take 5-10 days to work through, dependent on the time of year and type of work required, we do have priority processing options available.


How much does it cost?

The cost depends on the type of damage to your bat. A cosmetic service is as little as £30, while a bat can have a handle replaced with a full blade refurbishment for under £60.

We can help you keep your favourite bat going or maintain performance quality. It’s always good to have a reliable spare in the kit bag, or maybe to use in the nets to prolong the life of a new bat.

You might also need to make some minor adjustments to your bat – a reduction in weight, or size to conform with the new ICC regulations. These can all be done by our team of experts.

If your bat can’t be repaired, we’ll give you £25 towards a new 5* or higher bat through our site

Launch the bat repair website now to get a quote for your bat repair.

Returning your bat

If you simply need to return your cricket bat please contact us.